FAQ
Have a question? We have the answers
How do I make a reservation?
You can make a reservation online through our website or you can call us directly on +94812073921.
How do I make payments for my booking?
Payments can be done remotely, once credit card details are provided. Or else before check in to the hotel you can also make an advance payment to confirm your booking.
How do you provide meals? Any restaurants available?
Yes, we do have a restaurant & meals can be ordered at the restaurant or through our room service.
Are there any transport arrangements at your hotel?
Yes. We can arrange transport. Depending on your comfort, vehicles can be booked for individuals as well as in groups.
How do you guarantee safety?
We have 24 hours on duty staff, a round the clock trained security service and advanced CCTV camera system
Can I make an event booking? Are you taking reservation for future events?
Yes, we are taking reservations. However, the decision on dates and availability may be subject to review given the developments in the country.
Do you have space for both indoor and outdoor weddings?
Yes, we can arrange for indoor and outdoor set-ups
What type of additional services do you provide for events and weddings?
Our wedding packages can be customised on request.
Is it possible to play music during the event?
Yes, it’s possible. However, it depends on the time of the event.
Is it possible to hire wedding planner/organizer?
Yes, there are wedding planners and event management agencies which provide their elaborate services to couples getting married.
Do you cater based on the requirement for event and weddings?
Yes, the food menu can be customised to your budgetary and dietary needs.
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Serenity Awaits You
Nothing speaks out more for comfort than the freedom to be your best self. We’re not just welcoming you to our hotels: we invite you to an unforgettable experience. We are dedicated to serving you with wholehearted hospitality - providing the personal attention, space, and services you need so that you may feel refreshed, renewed, and ready to add your colour and flair to the Kandyan mix.
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